Google links for CPPSIS4013A - Participate in spatial process improvement

This unit of competency could be assessed on its own or in combination with other units relevant to the job function, for example unit CPPSIS4003A Facilitate effective spatial client relationships.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide theoretical and practical evidence at the operational level of

applying cost consideration

applying qualitative and quantitative measurements

applying risk management techniques

assessing and acting upon contingencies

communication and interpersonal skills

identifying and assessing opportunities for process change

Specific resources for assessment

Resource implications for assessment include access to

assessment instruments including personal planner and assessment record book

assignment instructions work plans and schedules policy documents and duty statements

registered training provider of assessment services

relevant guidelines regulations and codes of practice

suitable venue and equipment

Access must be provided to appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with disabilities

Context of assessment

Holistic based on the performance criteria evidence guide range statement and required skills and knowledge

Method of assessment

Demonstrated over a period of time and observed by the assessor or assessment team working together to conduct the assessment

Demonstrated competency in a range of situations that may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Obtained by observing activities in the field and reviewing induction information If this is not practicable observation in realistic simulated environments may be substituted

Guidance information for assessment

Assessment requires that the clients objectives and industry expectations are met If the clients objectives are narrowly defined or not representative of industry needs it may be necessary to refer to portfolio case studies of a variety of SIS requirements to assess competency

Oral questioning or written assessment and hypothetical situations scenarios may be used to assess underpinning knowledge in assessment situations where the candidate is offered a preference between oral questioning or written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

All practical demonstration must adhere to the safety and environmental regulations relevant to each State or Territory

Where assessment is for the purpose of recognition recognition of current competencies RCC or recognition of prior learning RPL the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

Assessment processes will be appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Processes may include:	application of project specifications or plan application of company policy and processes cost-effective work practices clustering workloads cultural approaches enhancement of company policy enhancements to project plan discussions with clients discussions with supervisors discussions with team issues register recordings quality assurance procedures review of products, services and company policy value adding.
Problems may include:	administration environmental, land and geographic information errors asset management contractual issues dataset errors digital imagery quality equipment failure integration issues, such as the difficulty in integrating environmental, land and geographic related datasets managing day-to-day workload location-based contingencies poor communication telecommunications software issues workload.
Relevant personnel may include:	colleagues registered surveyors site personnel staff or employee representatives supervisors or line managers suppliers users.
Organisational guidelines may include:	code of ethics company policy legislation relevant to the work or service function manuals OHS policy and procedures personnel practices and guidelines outlining work roles and responsibilities.
Error analysis may include:	accuracy communication computations contingency management cost customer service dataset safety software application technological practice teamwork.
Ideas may include:	considerations based on: ability to add value cost-effectiveness implementation techniques increased customer satisfaction management support practicality.
Legislation refers to relevant state, territory and federal Acts, including:	anti-discrimination consumer protection environmental equal employment opportunity (EEO) freedom of information industry codes of conduct OHS public health relevant Australian standards trade practices.
Spatial service quality improvement may include:	asset management standards enhancement or expansion of: cartographic services datasets digital imagery environmental, land and geographical information location-based services mapping facilities site analysis surveying standards town planning.
OHS may include:	Australian standards development of site safety plan identification of potential hazards inspection of work sites training staff in OHS requirements use of equipment and signage.

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CPPSIS4013A - Participate in spatial process improvement

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Elements and Performance Criteria

Required Skills

Evidence Required

Range Statement